Membership Cancellation

We are sad to hear you are thinking of canceling your Fitness Soul Membership. Perhaps we can still work something out for you! Connect with us we’ll figure something workable for you.

1. If you decide to reactivate your membership with us in the future (and we hope you do) membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.

2. If you are traveling or injured and would like to put your membership on hold instead of cancelling, you can submit a Membership Hold Request for a 30, 60 or 90 day period.

3. If you’re sure you’d like to cancel, just complete and submit the form below. This will serve as your 30-day written cancellation notice as required by your membership agreement. Your membership will be cancelled 30 days from the submission of the form below. Note that if you have a scheduled renewal payment within this 30-day period, the payment will be processed as scheduled. All payments are non-refundable.

4. Cancellation of membership prior to the expiration of any specified commitment period requires an early termination fee of 3 months monthly membership fees.

Your Name (required)

Your Last Name(required)

Your Email (required)

1. Please select the option below that best describes your reason for leaving.*

Too expensive (Financial Reason)Location (No convenient)Difficulty (The workouts were too difficult)Lack of AttendanceInjury (I am injured)Maternity (I am having a baby!)

2. How well did the Coaching Staff attend to your fitness goals and needs? *
Extremely wellVery wellModeratly wellSlighty wellNot at all well

3. How would you describe your satisfaction with the facilties including equipment, parking, and accessibility? *
Extremely satisfiedVery satisfiedModeratly satisfiedSlighty satisfiedNot at all satisfied

4. Overall, how would you rate your Fitness Soul experience? *

Additional Comments/Questions:

I understand that by submitting this form I am giving 30 days' notice to cancel my Fitness Soul membership. I understand that one further direct debit will be taken from my account if my direct debit is due within the aforementioned 30 days notice.